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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is present on each page. A popup will show up. It comprises thorough info about all the operations that you can carry out on that particular page. Each context menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich assortment of tutorial video clips describing how to use our hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you are looking for, take a glimpse at our comprehensive Frequently Asked Questions section, which covers questions asked by actual people and provides real solutions. We periodically update our FAQ database with new articles so as to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ section either, you can contact our fantastic team of customer support engineers available 24/7 and ready to help you with any query. Each support ticket you open will be answered within sixty minutes (the average trouble ticket response time is only 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 288094

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com